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Frequently Asked Questions
PROMOLUX Commercial Lighting Questions
Lighting Education
Technical Questions
PROMOLUX Commercial Lighting Answers
Do PROMOLUX lamps fit into
standard fixtures?
Yes. PROMOLUX is not involved with light fixtures, only in manufacturing
lamps. PROMOLUX manufactures over 28 types of fluorescent lamps
to physically and electrically match almost any lamps currently
used in commercial display cases. PROMOLUX is available in every
standard size, wattage, length, and socket prevalent in the
market. Simply match the existing type of lamp in use with the
corresponding PROMOLUX lamp.
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What is the life expectancy
of a PROMOLUX lamp?
PROMOLUX fluorescent lamps are made with quality workmanship
and components to assure the same life as other long life lamps
on the market. However, with lamps such as PROMOLUX, the life
expectancy is not simply measured by the length of time it takes
to burn out, but by the lamps ability to maintain its color
rendering properties for the duration. Two lamps made to output
almost the same color spectrum, but manufactured by completely
different processes will have a very different decay of their
visible color rendering over time. All lamps decay through their
life, but specialty lamps should maintain a high quality of
color rendering throughout the span of its life. In many tests
PROMOLUX has maintained its high quality color rendering properties
at an 80% level, after 10,000 hours use. The average rated life
expectancy of a fluorescent lamp depends upon size, type and
operating parameters. The life span of PROMOLUX is the same
or better than others in the market.
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Why are PROMOLUX lamps more
expensive to manufacture than other fluorescents?
The main
reason for the higher cost of PROMOLUX tubes is the
quality of the materials. The phosphor component is twenty (20)
times more expensive than that used by other standard tube manufacturers.
In fact, the phosphor used in PROMOLUX tubes has only previously
been used for coating the surface of color television picture
tubes. The PROMOLUX phosphor combination is perfectly balanced
to give the highest contrast for each and every shade of color.
PROMOLUX fluorescent lamps are triple coated, when other common
lamps are single coated. This provides color rendering that
is consistent during thousands of hours of operation and provides
the highest efficiency in lumen output per watt. To retard the
emission of ultraviolet, PROMOLUX combines the use of special
glass and phosphor additives.
Whenever possible in the manufacturing process, PROMOLUX makes
use of cathode-guards. Although these components are inside
the lamp and cannot readily be seen, this feature represents
a longer life for the lamp and greatly retards the effect of
burning the phosphor at the end of the tubes (known as black
ends).
PROMOLUX lamps are not manufactured in the massive quantities
one would expect for brands that are used typically in applications
such as ceilings, offices, schools, hospitals and warehouse
lighting. PROMOLUX can adopt smaller runs of certain sizes to
meet the needs of current and future retail display case lamp
preferences and the attractive retail pay back benefits overcome
lamp price.
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Why do PROMOLUX lamps look
slightly dimmer than regular lamps?
It is important to
remember that the main focus of other commercial fluorescent
manufacturers is to produce lamps that provide the
greatest amount of lighting output using the least amount of
energy. To be efficient these lamps must be focused in the
yellow
and green spectrum of phosphor color. This is because yellows
and greens have the highest luminance or brightness for lighting
up a room or warehouse. PROMOLUX is primarily concerned with
specialized areas such as merchandising displays. In these applications
the yellow, green color output from fluorescent lights can make
fresh products look unattractive.
PROMOLUX lamps do not use any more or less energy than other
lamps. PROMOLUX fluorescent lamps use a concentration of high
definition blue and deep red phosphors to balance with yellow
and green. Increasing the emission of darker colors from a lamp
gives a slight appearance of less brightness. However, a slight
sacrifice in brightness or lumen output is made in order to
have the merchandise to look vibrant and fresh. PROMOLUX simply
allows the vivid color that already exists in products to appear
as natural as possible. Retailers want their merchandise to
have outstanding consumer eye appeal.
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How do PROMOLUX lamps differ
from red butcher lamps?
Several years ago certain lamps
used for meat display were dubbed “meat lamps” because they
were so strong in red color that consumer groups called it
obvious distortion and misrepresentation. These
lamps would only be used for meat, as they would cast an unwelcome
red color on all types of perishable merchandise placed beneath
them. Many State Health departments banned the use of red
lamps,
red colored display case interiors, red reflectors and lamp
covers in meat displays. PROMOLUX is approved in writing by
health officials for applications such as meat display lighting.
Today dark colors such as deep red and blue are ignored for
their lack of brightness by manufacturers of general purpose
lamps. As everyone learns in school, the three primary colors
(red, blue yellow) are required in order to make other shades
of color. PROMOLUX lamps are designed with a balance of the
primary colors to achieve a natural appearance in all merchandise
such as meat, deli, seafood, produce, bakery, floral, etc. PROMOLUX
does not distort or sacrifice any one color over others and
thus gains approval for all types of food display.
PROMOLUX naturally shows true red color, but will also increase
the contrast of any other color such as white, blue, green,
orange, etc. It is very significant that PROMOLUX provides excellent
color rendering of white. This provides for a fresh appearance
of meat due to the stark contrast of white fat content combined
with the red color of the meat. Other lights tend to make the
fat look yellowish-orange which gives meat an unpleasant and
unfresh appearance.
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Lighting Education
What is the relationship between
light and color?

Electromagnetic Spectrum
Light is color. Light is defined as the part of the electromagnetic
spectrum that is visible to the human eye. The visible portion
of the spectrum covers a wave-length range from approximately
380 nm to 780 nm. The human eye regards the green/yellow portion
as brighter and the outer blue/red portion of the spectrum as
darker. General purpose lamps are designed to focus in the green/yellow
portion of the spectrum to provide brightness when lighting
offices, schools, warehouses, etc.
PROMOLUX lamps are designed to encompass a full portion of the
spectrum. Including the darker colors will give a slight impression
of less brightness, but it will dramatically increase the vividness
of colors that exist in the merchandise placed beneath the lamps.
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How is true color measured?
Many of the
present methods of measuring the quality of a light source
in terms of its color rendering are outdated, misleading
and inadequate for today's technology. i Despite this understanding
among all lighting technology experts, the light suppliers
continue
to define the quality of a light source by the "Color Rendering
Index" (CRI) and its "Kelvin Correlated Color Temperature" (CCT).
Methods which use criteria such as "Color Preference Index"
(CPI), "Color Definition Index" (CDI), "Color Saturation", "Color
Gamut" and other parameters such as UV and Infrared content
are becoming widely used by leading lighting scientists. ii
These methods which will soon define quality lighting, use sophisticated
software and computers that measure light based on the human
eye perception of color.
As it is already documented in numerous publications, so we
will only point out a few of the problems related to CCT and
CRI. The Kelvin CCT was designed to compare the chromacity of
incandescent lamps. It is still valid for that use, but it is
quite inadequate to compare fluorescent tubes of different "Spectral
Power Distribution" (SPD). For example, it is possible to have
two very different fluorescent lamps in color such as green
and pink, yet both having the same CCT.
An incandescent lamp by definition has a CRI of nearly 100.
This however does not mean that the incandescent bulb has an
ideal color rendering. It can easily be seen that an incandescent
bulb distorts all colors with an excessive yellow glow with
too little blue content. It is also defined that outdoor daylight
has a CRI of 100. However, we all know that a north sky light
distorts colors due to its high blue and very low red content.
Furthermore, all daylight is not the same and its chromacity
changes depending on the region, various seasons or even the
hours of the day. Yet by "definition" they are all natural daylight
with a CRI of 100.
The CRI was designed to compare lighting sources of similar
and continuos SPD with the same chromacity. These factors must
be considered when making lamp comparisons, otherwise visual
distortions result such as lamps with a lower CRI showing a
much better color rendering while another lamp with a higher
CRI will provide poor color rendering.
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How does a fluorescent lamp
work?
The origin of the fluorescent tube dates back to 1938,
when it became possible to produce radiation of visible wavelengths
by exposing various phosphors to ultraviolet radiation.
The source of this UV was a glass tube with electrodes on each
end and sealed. A small quantity of mercury is placed inside
the tube along with inert gases. With the glass tube in a state
of low vacuum pressure, the mercury vaporizes and acts as the
conductor between both cathodes, creating a mercury vapor arc
resulting in the release of UV radiation of 253.7 nanometres.
When a lamp of this design is produced with no phosphor coating,
it produces a very small amount of violet light and is considered
to be an ultraviolet lamp used for germicidal and sterilization
purposes. It is harmful for humans to be exposed to this type
of lamp. Another variation of this process is the tanning lamp,
which is coated by phosphors that allow a high percentage of
the UV produced to radiate through. These lamps are harmful
if a person is exposed to them for more than the FDA has allowed.
It is important to note that the operation of a standard 40
watt lamp results in 60% of the energy being converted to UV
radiation or approximately 24 watts. However, only 21% of this
energy or 8.5 watts is transformed into light. The remaining
39% of the UV energy and a total of 77% of the total energy
used by the lamp is transformed into heat, infrared and radiated
energy. Only 23% of the total lamp wattage is actually transformed
into visible spectrum or light.
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What is the relationship
between fluorescent lamps and ultraviolet?
We will attempt
to put in simple terms what goes on inside a fluorescent lamp.
As you may note in the diagram below, a fluorescent
lamp is made up of many components. When a fluorescent lamp
is turned on, electrons begin to travel at high speed from
one
cathode to the other, establishing an electric discharge or
arc through the mercury vapor. An arc of this nature, enclosed
in a glass tube with internal gas pressure, produces ultraviolet
energy.
This ultraviolet energy is converted into visible light by the
phosphors, which have the ability to absorb the ultraviolet
energy and re-radiate it at longer wavelengths that can be seen
as visible light. The color of the visible light produced depends
on the chemical composition of the phosphor coating on the inside
of the glass tube.
Approximately 60 percent of the input energy in a typical 40
watt fluorescent lamp is converted directly into ultraviolet,
with 38 percent going into heat and 2 percent into visible light.
Standard phosphor changes about 21 percent of the ultraviolet
into visible light with the remaining 39 percent converted to
heat.
The final output of convected and conducted heat from typical
fluorescent lamps is very damaging to sensitive perishable fresh
foods. It causes the surface of many products to fade and discolor,
while also warming the merchandise, resulting in moisture evaporation
and drying.
This exposure is not considered harmful to people in office,
school or general lighting situations.
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What types of fluorescent
lamps are there?
There are several major types of fluorescent
lamps in the market. We can separate them by wattage and size
differences as well
as color rendering differences. In terms of wattage and electrical
specifications, we should first note the industry standard
identification
numbers provided on the lamp. Then note the length of the fluorescent
tube and the type of contacts at the ends. Also important is
the tube thickness which determines if it is a 1-1/2 inch diameter
(T12) or a 1 inch diameter (T8) tube. In some display cases
3/4 inch diameter (T6) tubes can be found.
Most T12 lamps are available in 24", 36", 48", 60", 72", and
96" lengths. The endings of the tubes can be of three types:
medium bi-pin (MBP), single pin (SP) and recessed double contact
(RDC). The medium bi-pin end appears mostly in shorter length
tubes of 4 foot length and shorter. The single pin is most common
in longer tubes of 4 foot and longer or the very thin tubes
like the T6. The recessed double contact (RDC) end is found
only in high output lamps which operate with a high current
output ballast for better starting in cold applications. Printed
on all fluorescent lamps are industry standard designations
(e.g., F40 T12) to identify the lamp type, size, wattage, diameter,
etc. Simply match this with the corresponding designation in
the list of PROMOLUX lamps.
The second major difference is the color rendering properties
and light output of the tube which is measured by the Kelvin
degree of temperature, the color rendering index (CRI), and
the XY co-ordinates which are often described as cool white,
daylight, warm white, natural white, etc. The following table
shows examples of descriptions for lamp colors available
from
other major manufacturers. As you can see, these manufacturers
make lamps that directly compete with one another, but not
with
PROMOLUX. The PROMOLUX lamp
design is unique in the lighting industry. PROMOLUX will
provide an excellent improvement in both merchandise appearance
and shelf life of any display that
currently uses lamps like these and others.
| OSRAM/SYLVANIA |
GE |
PHILIPS |
Notes |
Cool White
Cool White Deluxe |
Cool White
Cool White Deluxe |
Cool White
Cool White Deluxe |
greenish
greenish |
Warm White
Warm White Deluxe |
Warm White
Warm White Deluxe |
Warm White
Warm White Deluxe |
yellowish
yellowish |
Natural White |
Natural |
Natural |
special names but all are greenish |
Daylight |
Daylight |
Daylight |
special names but all are greenish |
Gro-Lux |
Gro & Sho |
Agro-Lite |
ultraviolet output promoted for plant growth |
Design 50
Design 75 |
Chroma 50
Chroma 75 |
Colortone 50
Colortone 75 |
greenish
greenish |
Designer Series
D30
D35
D41 |
Spectrum Series
SP30
SP35
SP41 |
SPEC Series
SPEC30
SPEC35
SPEC41 |
yellow/green
yellow/green
yellow/green |
Designer 800 Series
D830
D835
D841 |
SpectrumSeriesDeluxe
SPX30
SPX35
SPX41 |
Utralume Series
30U
35U
41U |
yellow/green
yellow/green
yellow/green |
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What is a ballast?
A ballast is required for use with gas discharge lamps
such a fluorescent, to provide them with the necessary starting and operating
electrical conditions. Once the arc has been struck and the fluorescent lamp
is lit up, electrical resistance becomes negligible and the principal function
of the ballast is to limit current to the lamp while it is operating. All PROMOLUX fluorescent
tubes are designed to function with industry standard ballasts. A ballast will
have a label indicating the wiring configuration and lamp types that should be
used with it. The Electronic Ballast and associated T8 fluorescent lamps have
been legislated as the new standard in North America. This is due to national
energy concerns, as well as concern for the environment. It is estimated that
2 million fluorescent tubes are thrown in the trash each day. The smaller diameter
T8 lamps represent much less material such as glass, mercury, metal, etc.
Electronic Ballast
These substitute solid state circuitry for some of the magnetic components used in conventional ballasts; an electronic ballast operates compatible fluourescent lamps at a higher frequency then the 60 hertz (available from utility) to improve performance and efficiency:
Preheat Ballast | Typically used with short length T8 and European T8 lamps. |
Rapid Start Ballast | Typically used with T12 MBP base lamps up to 48" in length. |
Instant Start Ballast | Typically used for single pin slimline T12 and T8 lamps. |
High Output Ballast | Typically used for all high current output (HO) lamps with RDC base. |
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Technical Questions
What are the different lamp diameters and base types?
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